Return Policy

IMPORTANT: If you order CUSTOM or CUSTOMIZED shirts, take note that we keep screens for 3 business days. If you think you will need more shirts than your original order, contact us as soon as possible. After 3 days, we can not guarantee that we can print additional shirts without a new minimum and/or set-up fees.

imaginTEE is totally committed to your satisfaction. If you are not 100% satisfied with your imaginTEE T-shirt(s) for any reason, we will refund your purchase price up to 10 days from your delivered date. No restocking fees, no hassles! Applies to unwashed T-shirts only please. Before returning, please contact us via email or phone so we can try and resolve any issues.

Personalized and CustomTEEs are NOT returnable, unless it is because of a defect or error made by imaginTEE.

When returning merchandise, include your full name and order number. Be sure to ship via UPS or USPS with a confirmation/tracking number. We cannot be responsible for lost shipments. Please note: shipping charges are only refundable if your return is a result of an error made by imaginTEE.

IMPORTANT: If you qualified for a quantity discount and want to return an amount that changes the level of discount – we reserve the right to change the per piece rate. For example, you order 20 T-shirts at $8.99, and want to return four T-shirts that you had left over after the party – your discount level changes the per piece rate to $9.99 per T-shirt. This would give you a refund of $19.96 rather than $35.96. If you have questions about this policy, feel free to call us at 888.270.4611.

We do our best to show the colors of our merchandise as accurately as possible on our website. However, because all computer monitors display colors a little differently, you may see a slight difference in the actual garment you receive.

We want you to be 100% satisfied with your purchase. If you have any questions, please contact us via email or call toll-free at 888.270.4611.